Q: Can you store our extra luggage for us while we're on tour?
A: Yes. We do it all the time.
Q: Do you provide jackets, rain suits, boots etc.?
A: Sorry, too many clients, too many sizes. Bring your own gear.
Q: Is a rental day 24 hours?
A: A rental day is 24 hours, which means you must return the bike at the same time you picked it up or pay an additional charge. We are open 7 days a week.
Q: Is it safe to ride alone in Alaska?
A: Yes. The paved roads are well maintained, well marked, and Alaskans are very friendly, however some are a bit quirky! Unpaved roads should not be traveled alone.
Q: What if the bike breaks down?
A: We provide roadside assistance within Alaska below the Arctic Circle. If we cannot repair your bike in a timely fashion, we will provide a replacement bike if one is available. If you wreck the bike we are not obligated to provide you a replacement.
Q: Can we take the bikes out of Alaska? Canada?
A: You can travel into Canada if you let us know in advance.
Q: What does the Collision Damage Insurance cover?
A: It covers damages to the motorcycle, including traffic accidents, dropping the bike, and rock damage. Rock damage is not considered a normal wear item.
Q: What happens if the bike is stolen?